Shipping Policy
Shipping Policy – The Swing Space
Thank you for shopping with us! We’re dedicated to getting your order to you quickly and reliably. Here's everything you need to know about our shipping process:
📦 Shipping Cost
We offer free shipping anywhere in the USA.
⏰ Order Cut-Off Time
Orders placed by 6:00 PM (EST), Monday–Friday, will begin processing the same day.
🔄 Processing Time
Orders are processed within 1–2 business days.
🚚 Delivery Time
Expect delivery within 4–7 business days after dispatch.
🚛 Shipping Method
Most items ship via third-party freight carriers using 18-wheeler trucks. For freight deliveries, we'll contact you to schedule curbside delivery — please provide a valid phone number at checkout.
📧 Order Confirmation & Tracking
You’ll receive a confirmation email once your order is placed and another email with tracking info once it ships (within 1–2 business days).
📦 Changing Your Address
Need to update your shipping address? Contact us within 24 hours of placing your order.
❌ Cancellations
Changed your mind? You can cancel your order before it ships. If it’s already been dispatched, check our Refund Policy for return options.
⚠️ Damaged or Incorrect Orders
Please inspect your delivery right away. If you receive a damaged, defective, or incorrect item, contact us immediately and we’ll arrange a return at no cost to you.
📞 Contact Us
We're here to help with any questions or concerns.
Phone: +1 (937) 787-6766
Email: support@theswingspace.com